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Q&A: Quench’s VP of Customer Care Explains the Importance of Good Service

Debbie Romano, VP Customer Care, bio headshot

An abrupt shift in societal norms due to the coronavirus pandemic has many businesses dealing with economic whiplash. The health crisis is forcing industries around the world to quickly pivot. Now may also be the time to focus on improving operations that are already in place, specifically your customer service department. Around the globe, 96% […] Continue Reading

6 Ways to Celebrate World Water Week

World Water Week 2019

August is the time of year when many people are trying to squeeze in their last bits of summer fun, and a lot of those activities involve water – the beach, the swimming pool, sprinklers, kayaking, canoeing, and rafting, to name a few! That’s why August makes for the perfect time to honor water. The […] Continue Reading

Best Ways to Celebrate National Clean Beaches Week: July 1-7

Someone picking up a plastic water bottle on the beach

Each year from July 1-7, National Clean Beaches Week is celebrated to recognize and embrace the importance of clean beaches. With so much media attention focusing on the effects of pollution on marine life, the oceans, and our coastal landscape, this is an excellent opportunity to be proactive and attempt to address a small part of […] Continue Reading

Join the Movement – Earth Day 2019: Protect Our Species

Earth Day 2019 logo

Each year, more than 193 countries around the world celebrate Earth Day on April 22. This year, the Earth Day Network is focusing its efforts on the Protect Our Species campaign. Our planet has millions of species that we know and love, but unfortunately, many of them are experiencing a rapid population decline caused by […] Continue Reading

Happy National Water Quality Month!

Local water quality sample

The Environmental Protection Agency (EPA) has designated August as National Water Quality Month. With the uninterrupted availability of clean drinking water in the U.S., we often fail to recognize how regular human activities impact our water quality. National Water Quality Month reminds us how our actions affect our waterways. Congress has passed two benchmark acts, […] Continue Reading