Customer Reviews

See What Clients Say About Quench

Quench Water Experts work hard to deliver 5-star products and services across North America. But don’t just take our word for it! Read reviews from some of Quench's 60,000+ customers below.
Quench USA Inc.
5.0
Best in the industry when it comes to billing, service, and product. Highly recommend Quench service for any business type.
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Quench USA Inc.
5.0
We will never use bottled water again. No more filling landfills with plastic. No more cases of water taking up valuable office space. Never run out of crisp, clean, pure drinking water. It’s like having smart water on tap. Perfect temp cold or hot.
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Quench USA Inc.
5.0
This is the most delicious water I have ever tasted. My team cheered and celebrated when we got the machine installed. Hands down the best investment in employee happiness this year!
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Quench USA Inc.
5.0
Just upgraded my Quench system to the new touchless unit and it’s great! This was one key point in our office that was touched daily by nearly everyone and was becoming a challenge to keep the touchpoints clean. The bonus is the new filtration system, cleaner water!
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Quench USA Inc.
5.0
Amazing service, wide range of super products that fit wonderfully in our offices. Water is pure and since using their products, we saw a very nice increase in water consumption among our employees. BIG WIN!
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Quench USA Inc.
5.0
Marymount School of New York has three Quench water coolers in our multi-campus school. The cold and hot machines save us an enormous amount of money each year on bottled water and solve our problem of storing jugs or cases of water!
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Quench USA Inc.
5.0
We have this machine in our clinic and we love it! The design is really nice, and the water is sooo good. Thanks, [our account manager] Liat for your help.
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Quench USA Inc.
5.0
Quick, convenient service. They come in and change the filters regularly without us having to schedule maintenance. Plus, I love that the billing statements are via email now. Effortless services for a good price. Thanks!
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Quench USA Inc.
5.0
They recently installed an under the sink water filter in our condo to filter out lead (and other things). Super happy with the service, they were very helpful in giving us information about different types of filters and the installation of the filter was very professional and efficient.
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Quench USA Inc.
5.0
Quench has been nothing short of EXCELLENT on ALL fronts of business. My rep, Robert Vasek, was with me from beginning to end, and maintained communications with me for every question and concern I had. The quality of the machines are excellent and the taste of the water is superior to other machines. Definitely go with these guys. They keep everything in-house, so there's no shady financing people. They handle all maintenance and troubleshooting and they are lightning fast with communication. Just go with them. Don't bother looking any further.
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Quench USA Inc.
5.0
Have [a Quench machine] in our clinic. It’s modern, quiet, and looks great. Service provided by [our account manager] Liat was professional and greatly appreciated. Highly recommend.
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Quench USA Inc.
5.0
During the last bout of extreme weather, our long-term nursing care facilities were so thankful that we had had the foresight to install the emergency water tanks…I received more than one email from Administrators and dietary managers, thanking us for our foresight. So, hats off to Quench, for being there for us and helping us provide for our residents.
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Quench USA Inc.
5.0
It's good to know that we have access to good clean water. Quench is amazing and the customer service is outstanding, special thanks to our rep Ashli Mooney!
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Quench USA Inc.
5.0
As one of the world leaders in hygienic tissue paper, Sofidel has been extremely busy during this critical time. We requested to have five Q7 water coolers installed to ensure our employees were staying hydrated. I was worried Quench wouldn’t be able to complete the installation due to the circumstances, but they did – with flying colors. Their technicians were diligent and timely, and super friendly. We appreciate their work and couldn’t be happier with the result.
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Quench USA Inc.
5.0
We have been a Quench customer since 2015 with almost 80 water coolers across 3 locations. We are extremely satisfied with the service they provide. Even with everything that’s going on, they continue to service our machines in a timely and professional manner. The service techs do a great job!
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Quench USA Inc.
5.0
We can’t thank Quench enough for providing service during this crucial time. The technician who came on-site was extremely nice, calm, and professional. We greatly appreciate his work in helping our staff stay hydrated. He did a 10/10 job!
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Quench USA Inc.
5.0
We love the water! It came in at a time when hands free was so needed!
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Quench USA Inc.
5.0
I have everyone coming to me about the Quench 960/965. My guys said they ‘love the taste of the water and the ice’...I like the machine itself. It’s so modern and looks really clean. The buttons are super easy to press, and the flow of water comes out on time; never too fast.
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Quench USA Inc.
5.0
The service has been excellent. Customer care was very responsive, and the installation process was fast. We have had the [Quench 965] for two weeks now and everyone loves it. Everyone in the office is using it. Several people have even come up to me to tell me they love that the machine has ice.
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Quench USA Inc.
5.0
I was extremely impressed with Quench’s service technicians. They installed 23 water coolers with ease. They had everything under control on-site and provided frequent updates on the status of the project. It was worry and hassle free for me...I loved it!
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