Quench Bottleless Water Coolers
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New York City Water Quality: Then & Now


Almost since its inception, New York City has used a complex system of aqueducts to transport water from outside the city to its residents. Prior to the 1830s, the city distributed water through hollow logs laid in the streets, leaving the water exposed to dirt, grime, and contaminants. In the 1830s, the city switched to cast iron pipes to bring in water from the Croton River.
The Old Croton Aqueduct was built in the 1830s to provide water to over 60,000 residents. By the early 1900s, New York City residents needed more water, and city officials turned to the Catskill Mountain region. After construction of the Catskill Aqueduct completed in 1927, city officials set right out on the development of the Delaware Aqueduct, which pulls from the headwaters and tributaries of the Delaware River in New York State.
Today, the New York City water system originates from 19 protected reservoirs and 3 controlled lakes in upstate New York, providing 1.2 billion gallons of drinking water to roughly 9.3 million residents. According to the recent New York City Water Quality report, tap water well exceeds federal and state regulations. In fact, New York City has a reputation for having the finest tap water in the world. The Catskill/Delaware UV Disinfection Facility disinfects water with chlorine and ultraviolet (UV) light. The Croton water supply is filtered by the Croton Water Filtration Plant, located underground in the Bronx.
However, like many older cities, New York City tap water travels through hundreds of miles of older cast iron pipes, prone to corrosion and biofilm contamination. Clusters of deterioration and bacteria travel with water to faucets, resulting in water cloudiness, red water, and off-taste and odor. New York City also has the unique practice of storing water in rooftop tanks. As the city grew in the late 1800s, water mains could not keep up with requirements of the ever-taller buildings, and city planners turned to rooftop water towers.
The municipal government regulates New York City water infrastructure. However, water towers are under the supervision of the building owner and are often not cleaned, inspected, or tested per building and health codes. Water in these towers have been found to harbor E. coli, coliform, viruses, bacteria, and parasites.
Quench Water Coolers –
A Better Drinking Water System for New York City
Worried about the chemicals, contaminants, and bacteria that seep into your local New York City drinking water as it travels through old cast iron pipes and sits in deteriorating water towers? We are too, and that’s why we’re here to help. Quench offers a full complement of water filtration and sanitization technologies to remove sediment, reduce chemical contaminants, including lead, and get rid of off-tastes and odors. Depending on your local water quality, your Quench Water Expert may recommend our NSF-certified carbon filtration, which works great for water with TDS (total dissolved solids) levels under 250 ppm (parts per million) or our NSF-certified reverse osmosis (RO) filtration, which is the gold standard for water with TDS levels over 250 ppm. By creating a customized water filtration solution and tailoring your installation and service needs for your business, we can guarantee that Quench office water coolers produce crisp, clean, great-tasting water – and at a fraction of the price of bottled water delivery services. Go bottle free with Quench and you will save time, money, and the environment, plus you will have better tasting and safer drinking water!
Quench Proudly Serves More Than 60,000 Customers Nationwide
I want to thank the team at Quench for the quick, professional installation of our new water system. You and your installation team made the process very simple and timely from start to finish. I highly recommend your product as an alternative to water bottles!
Nationwide Service with Local Presence
Quench’s dedicated customer team stands behind every installation. You’ll always find a well-trained, friendly human at the other end of the phone, and all service is performed by insured, certified Quench-badged technicians. Our customer service promise includes proactive preventive maintenance, filter changes, and all service and support. We worry about your drinking water, so you don’t have to.
Proudly providing businesses with clean, filtered drinking water in the greater New York City Metro Area, including New York City, Long Island, and the Lower Hudson Valley.
Quench Filtration Solutions
For over 20 years, Quench has focused exclusively on providing businesses with the highest quality filtered water. This commitment to doing one thing well has made us the trusted water authority for over 50% of the Fortune 500. We offer the best bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers to fit any workplace. No matter your location, company size, or industry, we have a filtered water solution that is right for you!