Preventive Maintenance Information Sheet
What’s Included in Quench Preventive Maintenance?
As part of Quench’s comprehensive service program, a highly-trained, certified Quench technician will routinely conduct a 11-point inspection and maintenance service on your Quench machine to ensure your office drinking water, ice, and/or coffee is always clean and great-tasting.
Who Are the Quench Water Experts?
We are the water experts, so you don’t have to be. Over twenty years of industry experience and state-of-the-art filtration technologies make Quench the authority in sustainable drinking water solutions tailored for your business. This commitment has made us the trusted water authority for over 50% of the Fortune 500.
We offer filtered water coolers, ice machines, sparkling water dispensers, and coffee brewers to fit any workplace. We have a filtered drinking water solution that is right for you, no matter your industry: government, education, medical, manufacturing, retail, hospitality, food services, gyms, spas & salons, and thousands of small businesses. Big or small, your filtered drinking water solution will be installed by one of our Quench-badged service technicians.
Why Are the Quench Water Experts Helpful?
Quench Water Experts analyze your local drinking water and customize a filtration solution to ensure your office drinking water is clean and great-tasting. Then, based on your workplace size, and the number of users, they will select the best bottleless water cooler for your needs. Our expert technician will meet with you to determine the best location for your new Quench machine, then will install your system without disrupting your business or office decor.
When Can I Contact a Quench Water Expert?
We take care of the installation and everything after. Our representatives are on call from 8 a.m. to 8 p.m. ET to answer questions, problem solve, and arrange prompt service calls. Quench-badged technicians perform all service, and whether it’s preventive maintenance, a filter change, or repair, the cost is included in your monthly rental fee. Our certified technicians train at “Quench University” where they master the technology behind each water system, and what it takes to keep them operational. Specialists are then equipped with tablets running Quench’s service app to track of your cooler’s information and service history—so you don’t have to.