Home / Request Service

Need Service?

Current customers can request service on our Portal. Click the log in button to get started. Don’t have access to the Portal? Fill out the Service Request Form below.

Log In

If you are a Canadian customer, click here.

How to Request Service

Need help with your Quench machine? Follow the steps below.

01

Login
(or register)

To log in, simply enter your registered email address and password in the provided fields.
02

Open a Support
or Service Request

On top of the page under the menu, click the button that says "open a support or service request form."
03

Request
Service

Select the button that says "Request Service."
04

Complete
Service Prompts

You will be asked a series of questions. Select the answers that apply to you.

Still Need Help?
If you cannot login to the Portal or are having other issues, please fill out this form.

If you cannot login to the Portal or are having other issues, please fill out this form.

Canadian Customers

If you are a Canadian customer requesting service please call 1-888-545-7873

or email servicecanada@quenchonline.com
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