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Quench 960/965

Filtered Water Dispenser & Chewable Ice Machine – 7 lb. storage

  • All-in-one filtered water dispenser with chewable ice
  • Dispenses hot and room temperature filtered water
  • Produces up to 125 lb. of chewable ice per day*
  • Stores up to 7 lb. of ice
  • Antimicrobial surface protection with LED UV to maintain ice freshness and cleanliness
  • Hot water safety dispensing
  • Touchless dual-pedal dispensing or touch sensor interface
  • ADA compliant
  • Taller ergonomic “no-bend” dispensing design (freestanding model)
  • Countertop model fits under most cabinets: Quench 965
Ideal For:
Prof. Services or Offices
Salon & Spa
Higher Education
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Product Details

  • Drink Clean: Quench point-of-use ice and water dispensers use advanced filtration and sanitization technologies like carbon filtration, reverse osmosis, UV sanitization, and antimicrobial surface protection to remove sediment, reduce lead and other chemicals, and get rid of off-tastes and odors.
  • Save Money:  By filtering water straight from your building’s pipes using point-of-use filtration technologies, you skip the costs and waste of bottling, bagging, packaging, and shipping ice and water. Quench bottleless ice and water cooler rentals eliminate hidden costs by charging a single, all-inclusive monthly fee.
  • Save Time: You’re busy; your last worry should be your workplace ice and water quality. Let Quench handle your ice and drinking water solutions so you can get back to what really matters.
  • Save The Environment: Bagging ice and bottling water is not only expensive, it’s wasteful. Quench bottleless ice machines and water coolers reduce plastic waste and the pollution of ice and water delivery by filtering your building’s own drinking water using point-of-use filtration.
Explore the Quench 960/965
Click to access video transcript

The Quench 960.

In this video, we’ll take you on a quick tour of the first high-capacity water and ice dispenser with hot water – the exciting Quench 960.

The Quench 960 water and ice dispenser can produce up to 125 lbs. of high-quality chewable nugget ice per day with storage for 7 lbs, while at the same time providing an endless supply of freshly filtered ambient and hot drinking water. With its taller “no-bend” ergonomic design and drainless technology, the Quench 960 is an attractive addition to any workplace location – break room, kitchen, or hallway. The Quench 960 is also available as a compact space-saving countertop model that fits under most cabinets.

Let’s take a look at some of the 960’s state-of-the-art features.

  • One key advantage of the Quench 960 is that we maintain and take care of it for you.
  • The 960 has an optional touchless sensor-activated dispensing panel with a hot water safety feature. It’s easy to use and hygienic, especially in shared spaces.
  • The 960 uses Quench advanced water filtration to produce great-tasting water and ice and features an air filter and ice chute door to maintain sanitary ice dispensing, eliminating bacteria growth worries
  • The Quench 960 can produce up to 125 lbs. of chewable compressed nugget ice per day and store up to 7 lbs. of ice – plenty of ice for the whole office, even those ice munchers.
  • With a single dispensing spout for ambient and hot drinking water, the Quench 960 is three machines in one: an ice dispenser with all day ice for everyone, a hot water dispenser that keeps your tea drinkers happy, and an ambient water supply that’s perfect for hydrating your entire office.
  • With drainless technology for easy and practical installation and leak detection technology to keep spills and mess to a minimum, the Quench 960 offers peace of mind.
  • Advanced surface protection as well as touchless controls keeps the 960 clean and hygienic no matter how many users you have
  • The large 9″ dispense height is perfect for large mugs and glasses.
  • At 45″ high, the freestanding model is the perfect height for easy dispensing. Its small 14.1″ by 21.7″ footprint lets you fit it almost anywhere that there’s power and water source nearby.

The Quench 960 is available as both a compact freestanding model and as the Quench 965, a countertop model. Water and ice up with the Quench 960! To find out more Call your Quench expert today or visit quenchwater.com

Product Specifications

Quench 960/965
Freestanding: 45 in. h x 14.1 in. w x 21.7 in. d
Countertop: 7.7 in. h x 14.1 in. w x 21.7 in. d
Dispensing Area Height
Freestanding: 9 in.
Countertop: 9 in.
Freestanding: 103.9 lb.
Countertop: 71.9 lb.
Ice Output
Freestanding: 125 lb. in 24 hr
Countertop: 125 lb. in 24 hr
Ice Storage
Freestanding: 7 lb.
Countertop: 7 lb.
Hot Tank Capacity
Freestanding: 0.33 GL
Countertop: 0.33 GL
Recommended Water Pressure
Freestanding: 30 - 70 PSI
Countertop: 30 - 70 PSI
Rated Voltage/Frequency
Freestanding: 120V/60Hz
Countertop: 120V/60Hz
Power Consumption
Freestanding: 1.6kWh/ 24hr
Countertop: 1.6kWh/24 hr
Freestanding: Drainless technology available in low TDS environments (<150 ppm) 0.33 GL
Countertop: Drainless technology available in low TDS environments (<150 ppm) 0.33 GL
Freestanding: 5 in. sides, rear; Access to the top is required for service
Countertop: 5 in. sides, rear; Access to the top is required for service
Model Number
Freestanding: 960
Countertop: 965

Installation and Maintenance

Our certified technicians train at “Quench University” where they master the technology behind each filtered water system and what it takes to keep the filtered water dispensers operational. When you rent from Quench, you enjoy:

  • Easy installs that typically take less than an hour
  • Annually scheduled inspections and filter changes
  • Responsive representatives who are on call from 8 a.m. – 8 p.m. EST to answer your questions

Local Service on a National Scale

Our in-depth knowledge of water conditions across North America makes us the ideal partner for any business looking to invest in a water filtration system. We conduct over 260,000 water quality tests annually, allowing us to tailor our advanced filtration and sanitization technologies according to your local water quality and filtration needs.

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Quench Reviews

See What Our Clients Have To Say
Quench USA Inc.
My guys said they ‘love the taste of the water and the ice’...I like the machine itself. It’s so modern and looks really clean.
Quench USA Inc.
Quench is a great company and offers the best water/ice machine service.