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Customer Testimonial – James Van Etten Furniture by Design

James Van Etten Furniture by Design logo
Customer Testimonial – James Van Etten Furniture by Design
James Van Etten Furniture By Design turned to Quench when they needed a water cooler that provided cold, filtered water for their employees and customers.

James Van Etten Furniture by Design

“In this line of work, it’s essential to have a water supply,” said James Van Etten, owner of Furniture by  Design. Van Etten and his employees spend their days doing manual labor. Therefore, it’s critical that he and his team have access to clean drinking water throughout their workdays to prevent heat exhaustion and dehydration.

“Quench is nice because it’s cold, and it’s clean,” explained Van Etten. “We have 5 or 6, sometimes 8, people in our building at a time. And even when clients come, they often want water.”

To keep up with the hydration demands of its workforce and customers, the furniture business installed a Quench bottleless water cooler in its facility. The Quench bottleless water cooler took the place of a 5-gallon water jug dispenser and eliminated the need for potentially hazardous plastic jugs in the workshop.

Van Etten and his team also enjoy Quench’s comprehensive service. Each Quench rental unit gets serviced by a professional Quench technician at least once a year.

“If anything has to be cleaned, they come right out,” said Van Etten. “Because of my environment, sometimes we feel we need a little more attention than someone else and [the service technicians] come instantly.”

Quench’s comprehensive service agreement includes preventive maintenance, a filter change, and repair. All those services are included in one low monthly rental fee. Furthermore, Quench specialists are equipped with tablets running Quench’s service app to track all your bottleless water dispenser’s information and service history – so you don’t have to.

Fill out a Get a Free Estimate Form to get set up with your own Quench bottleless water cooler.

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