One of the perks of being a Quench customer is access to personalized service from a Quench-badged technician. Quench technicians perform all kinds of services on your rental unit to make your business’s hydration experience as seamless as possible.
Quench comprehensive service includes preventive maintenance, filter changes, and repair – all of which are included in your low monthly rental fee! What’s more, all Quench specialists are able to track your bottleless water dispenser’s information and service history – so you never have to keep track of when your machines are due for service, filter changes, cleanings, etc. We got you covered!
Before our certified technician can install your bottleless water cooler, commercial ice machine, sparkling water dispenser, or commercial coffee brewer, there are some pre-installation requirements.
Download the checklist for your machine below to make sure you have a quick and smooth installation.
After installing your machine, technicians routinely conduct 11-point inspections and maintenance service on all your Quench rental units. A preventive maintenance service call is administered yearly for bottleless water coolers and coffee brewers and bi-annually for ice machines and most sparkling water dispensers.
Need to request service on your Quench machine? Fill out this service request form and a representative will follow up with you to ensure you are taken care of.