How To Choose the Best Commercial Ice Maker for Your Business

glass of ice water

Ice machines are becoming a popular workplace perk, so if you’re considering one for your business, you’re not alone. But choosing the right machine can make all the difference. Read on to explore commercial ice makers and the features available to find the best option for your unique needs.

Why Consider a Commercial Ice Machine?

A commercial ice maker is the ideal solution for businesses that need reliable, high-volume ice production to keep operations running smoothly and satisfy customer demands. Whether in hospitality, healthcare, food service, or retail, these machines help businesses maintain a steady supply of ice. And while it might seem like a simple addition to your workplace, it can have a big impact. 

How? The National Center for Biotechnology reports that 75% of adults are chronically dehydrated, which negatively affects productivity, morale, and even your bottom line. This means a high-quality ice maker could be just what your business needs to improve hydration, boost morale, and unlock a range of benefits that are hard to ignore.

But, you don’t want to choose your equipment at random. Considering each option’s key features will help you find the right commercial ice machine for your specific requirements.

Types of Commercial Ice Makers

Start by exploring the different types of commercial ice machines that are available. Some of the most common options include:

  • Freestanding ice machines: Typically considered a large ice maker, these high-capacity units are a go-to for heavy-duty ice production. With the ability to generate large amounts of ice daily, freestanding units are ideal for busy environments like restaurants, hotels, and hospitals where a constant supply of ice is essential.
  • Undercounter ice makers: This smaller ice maker can fit neatly beneath counters, making it a great space-saving option. An undercounter ice machine is ideal for lower-demand settings like cafes, bars, or office break rooms where space is limited but a steady supply of ice is still needed.
  • Countertop ice machines: Compact and designed for easy access, a countertop industrial ice maker works well in healthcare facilities, offices, or self-service stations. They typically produce cube or nugget ice and have lower storage capacities — just right for environments with moderate ice needs and limited space.

Features and Considerations To Choose the Best Commercial Ice Machine

Once you’ve decided that an ice machine is the right choice for your business, it’s important to pick one that suits your needs. With so many options available, here are the most important ice maker features to keep in mind:

Ice Production and Storage Capacity

The right machine for your business will produce enough ice throughout the day and have sufficient storage capacity to meet your needs. Different industries require varying amounts of ice, so it’s important to assess how much ice you expect to use and store daily. 

All-Inclusive Maintenance

While all ice machines require some upkeep, look for units designed for easy maintenance and sanitation. For example, when you rent an ice dispenser from Quench®, you enjoy built-in UV sanitation to keep your machine in top condition; not to mention all-inclusive service that can save you time and help ensure your ice maker remains sanitary and fully operational.

Dispenser Type and Space Requirements

Because there are several types of commercial ice machines to consider, be sure to evaluate the size of your space to ensure the unit will fit comfortably. This includes confirming if it has the ice storage capacity you need. You might also want to explore touchless options, which could offer added convenience for both employees and customers.

Ice Type

Different types of ice serve up unique perks, so it’s important to know which one works best for your business. Whether it’s flake ice, nugget ice, crescent ice, or classic cube ice, think about what each type brings to the table and how it lines up with your customer’s preferences.

Still not sure what you need? Try our Product Finder to get matched with an ice machine that’s right for you. 

4 Benefits of a Commercial Ice Machine for Your Business

Choosing the right ice dispenser for your industry needs can bring key benefits like:

1. Improved Sanitation

According to the Cleaning Coalition of America, 89.9% of employees consider workplace cleaning protocols important, especially in light of the pandemic. Commercial ice makers with enhanced sanitation methods are a surefire way to guarantee cleaner machines while keeping your workforce happy, safe, and comfortable. 

2. Enhanced Hydration

An ice dispenser can also promote hydration in the workplace. By enhancing the water experience, these machines encourage employees and customers to drink more throughout the day — which supports your bottom line. In fact, studies show that hydrated employees are more productive, retain information better, and have stronger recall compared to those who are dehydrated.

3. Increased Customer Satisfaction

While an ice maker might seem like a small detail, it can significantly improve customer satisfaction, which benefits your business. Offering high-quality amenities can make a big difference in how customers interact with your company and even boost long-term loyalty.

4. Higher Employee Retention

It’s not just your customers who benefit — your employees do, too. Hydrated employees are 41% more likely to report being very happy, according to StudyFinds. This simple addition can help maintain a positive work environment and retain top talent.

Meeting Your Commercial Ice Maker Needs: FAQs

Whether you’re just starting your search or looking to upgrade, these FAQs will guide you in finding the best commercial ice machine to meet your business needs and keep operations running smoothly:

How do I know what type of ice is best for my business?

Consider how you plan to use the ice. If you’re in healthcare or need ice for food displays, flake ice is typically the go-to. Cube or nugget ice, though, is better suited for bars or restaurant equipment. Understanding customer preferences and industry needs will help you choose the right type.

What installation space requirements should I consider?

Measure the area where you want to install the ice maker, including room for ventilation, door swings, and maintenance access. Consider water and drainage connections as well. Whether you’re going for a freestanding, countertop, or an undercounter ice machine, always double-check the specs before making a move.

How do I choose the right ice maker vendor?

Look for vendors that offer strong customer service, reliable warranties, and flexible purchase or rental options—like Quench. Check out reviews, ask for recommendations, and make sure the provider has a good reputation for reliability.

What ongoing costs can I expect when I rent or buy a commercial ice machine?

You’ll want to factor in water and electricity usage, regular maintenance, and potential repair costs. If you rent, monthly fees typically cover maintenance, while purchasing will come with more out-of-pocket maintenance expenses.

What additional features can I look for in an ice maker?

Keep an eye out for value-adding features like a built-in water filter, touchless dispensing, or energy-saving options. Some machines also offer UV sanitation for easier maintenance and improved hygiene.

What happens if my industrial ice maker needs to change over time?

If your needs shift over time, no worries! Many vendors have the flexibility to upgrade or trade-in options built into rental agreements, allowing you to switch to a different model as your business evolves. For example, when you rent a dispenser with Quench, you’re not locked in — you can exchange your unit anytime to match growing business needs or adjust to new demands.

Find a Machine That’s the Right Fit With Quench

With so many commercial ice dispensers to choose from, finding the right one for your business can be overwhelming. Luckily, Quench simplifies the process with a wide range of ice dispensers to suit any industry need. Plus, when you rent from Quench, you’re not just getting a top-quality machine — you gain access to advanced features, nationwide coverage, and unbeatable service. 

Looking for the right commercial ice machine for your business? Get a free estimate to get started today!